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WHY 16 HANDLES?

16 HANDLES IS EXPANDING NATIONALLY!

At 16 Handles, our mission is to create moments of happiness by sharing the world’s best-tasting desserts and snacks, centered around quality, self expression, and fun. These values have helped make us New York City’s leading soft-serve and frozen yogurt brand. Our passion and innovation are matched by our franchise partners, who’ve helped bring the happiness of 16 Handles to their local communities. Now’s your chance to start the celebration in your hometown!

Success is in the swirl.

We’ve got a library of top-quality, proprietary flavors that guests can’t get enough of. From our classic frozen yogurt to all-natural ice cream, industry-leading vegan soft serve to an endless toppings bar, we have self-serve options for everyone regardless of their preferences or dietary restrictions. Additionally, we sell exclusive grab and go items that boost check sizes and incentivize our customers to make 16 Handles their next destination.

Our business model is time-tested in diverse markets.

From Times Square NYC to the beaches of Florida, our low-labor, high-margin business model is a proven success in cities and towns, malls, and college campuses. With over 15 years of franchising experience, flexible footprints help bring 16 Handles to life in a variety of spaces and formats.

We believe in community first. 

“It’s quite literally the happiest place in town,” says franchise partner Scott Noel about his 16 Handles shop. Our shops quickly become cornerstones of their communities, and with fundraising and event opportunities, franchise partners give back to their guests, creating lifelong fans ready to bring friends and family for their next trip to 16 Handles.

Our brand marketing and partnerships reach across demographic groups.

What does the world’s #1 oat drink company have in common with Broadway’s top musicals? Brand partnerships with 16 Handles! Our team works with top brands like Oatly, Disney™ and HBO Max, reaching new customers with signature sundaes and sweepstakes.

We use top-tier tech to build guest loyalty. 

Our 16 Handles mobile app allows guests to collect Points, earn Rewards, and order pickup or delivery on the go. In today’s tech-driven world, you can’t afford to partner with a brand that isn’t keeping up. We put the right tools in your hands to run an efficient, modern business that engages guests to build brand loyalty and drive revenue from day 1.

16 Handles is a fun place to work, own, and share with your community.

Who doesn’t love to make their own dream-worthy sundae? Owning a franchise that serves as your community’s happy place is a richly gratifying experience. “The most rewarding aspect of it is how happy and fulfilled customers are when they are in our stores,” says multiunit franchise partner Rich DeCesare.

YOUR DEDICATED SUPPORT TEAM

By franchising with 16 Handles, you gain access to an experienced support team that will be with you every step of the way. As an owner-operated franchise, our leadership team knows what it takes to run successful stores. We use this practical knowledge to guide you through the construction, training, and grand opening phases, and provide ongoing support as your business grows. Additionally, our in-house marketing team and graphic designers will lead company-wide efforts and support local events and fundraisers.

” The franchise support has been excellent.
I admire that Neil [the CEO] is an experienced operator. “

– Alex Nicholas
Franchise Partner, Naples, FL

YOUR DEDICATED SUPPORT TEAM

OUR SUPPORT INCLUDES

Real estate advisory and consulting during site selection.

Ongoing seminars and training guides.

Turnkey architecture, design, and construction consulting.

An annual franchise conference.

2 weeks of initial training, at our stores and yours.

Product and flavor development of 16 Handles’ exclusive menu offerings.

Grand opening planning and PR.

Exclusive grab-and-go items from merchandise to edible cookie dough.

Ongoing marketing and advertising services.

Service agreements with software and delivery companies to reduce.

Custom graphics, promotions, and menu designs.

A dedicated, experienced support team ready to help you find sweet success.